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Frequently Asked Questions (FAQ)

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1 . How do I activate my account?

After creating a new account, you will get an account activation link in your email. Please follow the instructions on that email to activate your new account. If you have any issues with activating your new account you could contact our customer service team for help.

2 . How do I update my address and contact details?

You could update your address and contact informations like email id and phone number by visiting to your account page.

3 . Can I add multiple shipping addresses in my account?

Yes, You could add multiple shipping addresses in your account to get the products delivered at different locations. You could select a shipping address from the list of addresses at order checkout page.

4 . How do I create order support tickets?

You could create order support tickets logging into your account and visiting "Support Tickets" page.